Returns Policy

Hide ‘n’ Seek will accept returned product where:

     •      The product is faulty or not of merchantable quality, or

     •      The product is not fit for the purpose, or

     •      The product does not match the sample or description.

All goods may be exchanged within four weeks from date of purchase provided the goods have not been used and are in their original packaging. Unfortunately, we do not refund for incorrect choice. Exchanges are done at the expense of the customer if exchanged via post/ courier.

Please contact info@tike.co.nz for any further questions you might have.

Cancelling your order

Orders may be cancelled up until confirmation of shipment and full payment will be refunded via the payment method used for the order. Once goods are shipped our Returns policy applies.

All Liability Excluded

If the New Zealand Consumer Guarantees Act 1993 applies, you may have rights or remedies which are not excluded nor limited by the above. If you are using this Site or its content for business purposes, the above exclusions and limits will apply and the New Zealand Consumer Guarantees Act 1993 will not apply.

 We will take action, within a reasonable time, to correct any error or inaccuracy which is brought to our attention.